Pulsz Privacy Policy
This policy explains what personal information Pulsz collects from you, why we collect it, who we share it with, and the rights you have under US privacy law. It applies to the website, the iOS and Android applications, and to any account you hold with us. Yellow Social Interactive Limited is the controller of your personal information for the purposes of this policy.
What This Policy Covers
The policy covers personal information you provide directly (account registration, identity verification, support tickets), information collected automatically (device, IP, gameplay activity), and information from third parties (payment processors, identity verification vendors, advertising partners). It does not cover websites we link out to, which run their own policies.
Information We Collect
Account registration data includes your name, email, date of birth, address and phone number. Identity verification data includes your government-issued ID, a selfie, and proof of address such as a utility bill. Payment data is collected by our processors, who pass back only the last four digits and a transaction ID. Gameplay data covers session times, games played, Gold Coin balance changes and Sweeps Coin entries.
Device and technical data includes IP address, browser type and version, operating system, device identifiers, and approximate geolocation. We also collect support correspondence, marketing preferences, and any documents you upload through the account portal.
How We Use Your Information
We use personal information to run your account, deliver Gold Coin packages and Sweeps Coin redemptions, prevent fraud and underage access, perform identity verification before your first redemption, comply with anti-money-laundering and consumer protection rules, communicate about your account, and (with consent) send marketing about new games and promotions. We may also use anonymous, aggregated data to measure site performance.
Cookies, Tracking and Analytics
Cookies, local storage and pixel tags are described in detail on the cookie policy. In short: strictly necessary cookies always run, and every other category is opt-in or opt-out depending on your state. We honour the Global Privacy Control (GPC) signal as a "Do Not Share" request.
How We Share Information
We share personal information only when there is a clear purpose. Categories include: payment and identity verification processors; cloud hosting and customer support vendors under contract; advertising partners for retargeting (only with consent or where state law allows opt-out); regulators or law enforcement when legally required; and corporate successors in a merger or acquisition. We do not sell personal information for money.
Your CCPA and CPRA Rights
If you live in California, you have the right to know what we collect, the right to delete, the right to correct, the right to opt out of sale or sharing, the right to limit use of sensitive information, and the right to non-discrimination for exercising these rights. Other US states with comparable laws — Colorado, Connecticut, Virginia, Utah and others — provide similar rights. You can exercise any of them through the account portal or by emailing the address at the bottom of this page.
Do Not Share My Personal Information
The "Do Not Share My Personal Information" link sits in the site footer and accepts an opt-out at any time. Setting GPC in your browser is treated as the same request automatically. The opt-out applies within 15 business days and persists across devices once the account is signed in.
Data Retention and Security
We keep account and KYC data for as long as your account is open, and for a period after closure required by anti-money-laundering law (typically five to seven years depending on state). Marketing data is kept until you opt out and then deleted within 30 days. We use encryption in transit and at rest, role-based access controls and regular vendor security reviews.
Contacting Us About Privacy
Privacy requests and questions go to [email protected] or through the form in My Account. The data controller is Yellow Social Interactive Limited, 2 Irish Town, Gibraltar, GX11 1AA. For all other support topics, see our contact page.
21+. Pulsz is a social casino for entertainment only — no real-money gambling, no purchase necessary to play or to win prizes. Set purchase limits, take a cooldown, or self-exclude inside My Account. Free, confidential help: ncpgambling.org or call 1-800-GAMBLER. Operated by Yellow Social Interactive Limited, Gibraltar.