Responsible Social Gaming at Pulsz
Pulsz is a social casino, not a real-money gambling site. Even so, time and money spent on Gold Coin packages can climb if you do not watch them. This page covers the on-site tools that let you keep things in control, the early signs of problem play, and the free help available across the US. None of the tools below cost anything, and most of them take under a minute to activate.
Why Player Safety Matters at a Social Casino
Sweepstakes casinos sit outside the gambling regulator system, but the behavioural risks are the same. The chase mechanic — buying more Gold Coins to extend a session, or playing through Sweeps Coin balances faster than planned — is identical to a real-money casino. Treating Pulsz like entertainment with a budget, similar to a streaming service or a video game, is the model we encourage. If the numbers stop matching the entertainment, the tools below help you reset before anything bigger.
Spotting the Signs of Problem Play
Common warning signs include playing for longer than planned more than two days in a row, buying Gold Coin packages to recover a losing streak, hiding playing time from family, missing other commitments to keep a streak, or feeling restless on days you cannot play. None of these are diagnoses on their own — they are prompts to check in with yourself. The NCPG self-screen is two minutes long and gives you a clearer reading; the link is at the end of this page.
Self-Exclusion, Cooldowns and Account Closure
Self-exclusion stops your account from playing for a chosen period. During exclusion, any existing Gold Coins and Sweeps Coins are paused (not deleted), but no new purchases, redemptions or play are possible. Available periods are listed in the table below. After exclusion ends, the account returns to normal — but if you set permanent exclusion, the account cannot be reopened.
| Tool | How long | What it does |
|---|---|---|
| Cooldown | 24 hours | Disables play immediately; balance preserved |
| Short self-exclusion | 7 days, 30 days | No play, no purchases, no redemptions |
| Medium self-exclusion | 6 months | No play, no purchases, no redemptions |
| Permanent self-exclusion | Permanent | Account cannot be reopened — same email blocked |
| Account closure | Final | Closes the account fully after any pending redemption |
Activate any of these from My Account → Player Safety. The change applies within minutes and cannot be reversed early — it has to run its full term.
Deposit and Play Limits You Can Set
Purchase limits cap how much you can spend on Gold Coin packages over a chosen window. They apply across cards, Apple Pay, Google Pay and any other route. You can set daily, weekly and monthly limits at the same time; the strictest one wins. Lowering a limit is instant; raising it carries a 24-hour cooling-off period, which exists so a heated moment cannot undo the safety net you put in place.
Session reminders are a softer tool: a pop-up appears after a chosen interval (15, 30 or 60 minutes) showing time spent and balance change. Reminders do not interrupt play, but they make a session length visible at a glance. Most players who use them set 30 minutes; the highest-frequency users tend to set 15.
Help Resources: NCPG, 1-800-GAMBLER and GamTalk
Free, confidential help is available 24/7 across the US. The National Council on Problem Gambling (NCPG) runs a national helpline, a chat service and a text line. 1-800-GAMBLER is the most recognised phone route; it forwards to your state's certified counselor network. GamTalk is a peer-support community where you can read or share without registering with your real name.
- ncpgambling.org — helpline, chat and self-screen
- 1-800-GAMBLER — 24/7 phone line, routed to your state
- gamtalk.org — anonymous peer-support forum
- National Problem Gambling Helpline: 1-800-522-4700 (call or text)
Protecting Players Under 21
Pulsz is for adults 21 and over. Account verification before first redemption uses a government-issued ID; underage attempts are caught at that stage and any balance forfeit. On a shared device, use parental control software — Apple Screen Time, Google Family Link, Microsoft Family Safety, or third-party tools like Net Nanny — to block access to social casino sites entirely. Removing the app and clearing browser history is not enough on its own; controls at the device level are.
Account Security Habits
A safe account is also a healthy account. Use a unique password, turn on two-factor authentication, and never share login details with another household member — multi-account play breaks the Terms and triggers an automatic account hold. If you suspect unauthorized access, change the password and contact the support team through our contact page. For privacy and data questions, see the privacy policy.
21+. Pulsz is a social casino for entertainment only — no real-money gambling, no purchase necessary to play or to win prizes. Free, confidential help: ncpgambling.org or call 1-800-GAMBLER. Operated by Yellow Social Interactive Limited, Gibraltar.